Jyoti Mayal, President, TAAI, has said that in the tech era upgrading ourselves and our businesses is the need of the hour. “Post pandemic, I can assure that our fraternity will come out with the most innovative solutions. Even though our services are right-now being experienced and gauged only online by a set of travellers, however, we are doing our best to facilitate smooth, and hassle-free travel for customers from every aspect. We are now offering marketing solutions based on technology and upgraded ourselves by facilitating training programmes. However, to hand-hold and support our customers we need to come on ground,” she said.