Category Archives: Associations

Double digit business travel spending growth continues for India, despite fears of fallout from the country’s demonetisation efforts, according to the latest Global Business Travel Association (GBTA) BTI™ Outlook – India report. “India continues to position itself to become a world leader in business travel for decades to come,” said Gaurav Sundaram, GBTA India’s regional director. “Despite fears surrounding the demonetisation efforts, India saw a 10.9 percent growth in year-over-year business travel spending for the second quarter of 2016 – even higher than our last report projected.” The GBTA Foundation report forecasts 11.4 percent growth in business travel spending in 2016, followed by another 11.6 percent in 2017 – both increases over our previous forecast – reaching $36.8 billion USD. India continues to climb the world rankings of business travel markets, moving up five spots during the early 2000s to become the 10th largest global business travel market at the end of 2015. Forecasts predicted India would pass Brazil last year and will likely surpass both South Korea and Italy in 2017. GBTA projects India will become the 6th largest business travel market in the world by the end of 2019. GBTA forecasts domestic business travel spending will continue to grow at consistently high rates, 11.8 percent in 2017, reaching $33.8 billion USD. India’s international outbound (IOB) business travel spending has shown subdued growth in the 5-6 percent per year range. GBTA’s IOB forecast for 2016 has been revised upward from 3.1 percent projected previously to 5.4 percent. It seems commodity prices may have finally found their footing and bottomed out, and the brightening prospects for increased trade activity, especially with the oil-rich MENA region, should help to push IOB …

Guldeep Singh Sahni, President, OTOAI, says, “We were very disappointed with the budget, especially when the government has been talking about tourism being a major pillar of growth. I don’t understand how it cannot be important when budget is concerned, except for the fact that the passports can now be applied in the GPOs.” He took a poignant view on the taxation. “While this is a good move on one side, on the other hand taxing outbound tourism would make us less competitive than people sitting overseas. This will kill the industry, which is making 20 million people travelling outside India, which is not using infrastructure available across the country and still generating revenue,” he adds.

Rajan Sehgal, Chairman, TAAI- Northern Chapter, has a stern opinion on Union Budget. “For the last so many years, there has been no mention of tourism. This time as well, tourism was mentioned only for two minutes. We cannot think of growth and promotion of tourism internationally without having our house in order. No monument in India is of international standard, and people only know of the Taj Mahal, which is the only monument we can sell, which too is not tourism friendly.” On how the Budget ignored the inbound sector, Sehgal says, “Tourism brings in foreign exchange as well as creates employment. Very cleverly, the government has seen outbound tourism where they have seen two crore people are travelling, and thus they should come in the tax bracket. But they have not emphasised on inbound, which would bring the foreign exchange. They are just trying to collect tax, but they have not understood the potential of tourism. We have to have direct interaction with the Prime Minister’s Office. Tourism needs to be a very easy industry, and the tax should be simplified in this sector. Other countries follow this and are booming.”

On hospitality failing to find a mention in Union Budget, Rajindera Kumar, EC Member-FHRAI, Former President FHRAI & HRANI, Working Director, Vivanta by Taj Ambassador, says, “The Budget spoke about every other sector except tourism which I feel is very upsetting as the matter of the fact is that anyone who comes to India or goes out from India, spends their maximum time under the ambit of tourism. The hotel industry too is very disappointed with this Union Budget. I have to say that running a hotel in not a joy anymore in today’s time.” Kumar raises some valid questions on FDI. “In case of FDI when the government can offer a single window clearance then why can’t the same be done for the hospitality industry? We can just hope to be an active part of the five Ts, with tourism being one of them under this government,” he asks.

After launching its Rajasthan chapter, ADTOI is all set to launch its Punjab and Haryana chapter in the first week of March, revealed P.P. Khanna, President, ADTOI. While more new chapters are on cards, Khanna revealed that the biggest concern for them right now is service tax and help its members sail through this crisis.

The Indian Association of Tour Operators (IATO) held an interactive meeting at the Ashok Hotel, New Delhi, for its members on the new legislation for service tax, where they had invited S.C. Kamra, Advocate and expert on service tax. Kamra made a presentation on the service tax on how the new notification will impact the tour operators. The session saw a full house with around 300 members in attendance. The presentation was followed by question and answers, where IATO members put forward their queries and problems regarding the new Service Tax norms.

The Outbound Tour Operators Association of lndia (OTOAl) has written to Union Finance Minister Arun Jaitley regarding the recent amendment in Service Tax, which would impact outbound tour markets. Explaining how the agents will not be given any input credit on the tax they pay, OTOAI has said that this would hamper the growth of the tourism industry. OTOAI has urged the finance minister to consider that the abatement available to tour operator should be amended to provide a choice to the tour operator to opt for a lower abatement along with CENVAT credit on input services or opt for a higher abatement without claiming the CENVAT credit on input services. The letter undersigned by OTOAI President Guldeep Singh Sahni reads, “As the actual margin earned by the tour operators is only 3 to 5 per cent, the increase in taxable value to 60 per cent will significantly negatively impact the sector and increase the cost of outbound tours.”

International tourist arrivals grew by 3.9% to reach a total of 1,235 million, according to the latest UNWTO World Tourism Barometer. Some 46 million more tourists (overnight visitors) travelled internationally last year compared to 2015. The year 2016 was the seventh consecutive year of sustained growth following the 2009 global economic and financial crisis. A comparable sequence of uninterrupted solid growth has not been recorded since the 1960s. As a result, 300 million more international tourists travelled the world in 2016 as compared to the pre-crisis record in 2008. International tourism receipts grew at a similar pace in this period (complete 2016 receipts results will be reported in May). “Tourism has shown extraordinary strength and resilience in recent years, despite many challenges, particularly those related to safety and security. Yet, international travel continues to grow strongly and contribute to job creation and the wellbeing of communities around the world”, said UNWTO Secretary-General Taleb Rifai. By region, Asia and the Pacific (+8%) led growth in international tourist arrivals in 2016, fuelled by strong demand from both intra- and interregional source markets. Africa (+8%) enjoyed a strong rebound after two weaker years. In the Americas (+4%) the positive momentum continued. Europe (+2%) showed rather mixed results, with double-digit growth in some destinations offset by decreases in others. Demand in the Middle East (-4%) was also uneven, with positive results in some destinations, but declines in others.

Guldeep Singh Sahni, President, OTOAI, says “With this move, the tax for us is going to increase from 4.5 per cent to almost 9 per cent. The move will directly affect the offline tour operators within India and it will in turn be beneficial for those who take booking outside the country, as they won’t come under any such laws. Over 20 million people from India are travelling outside the country and the outbound travel industry is creating so many jobs. Taxing this sector would only affect the tour operator businesses in India and would allow anybody to operate the same business for Indians outside India. It’s an unjust tax and would kill the tourism industry in India.”

FAITH believes that levying of service charge on invoices is a healthy, cashless practice designed to motivate staff through an additional financial incentive. Levy & proportionate distribution of ‘service charges’ enable enhanced financial support to staff from lower economic groups. FAITH has requested ‘urgent’ intervention of Secretary-Tourism, Government of India, Secretary-Consumer Affairs, Deputy Secretary-Consumer Affairs, & Tourism Secretaries of all state governments, on the issue. The association has recommended a retraction to be released from MCA to secretaries – food, civil supplies & consumer protection. FAITH has opined, that service charges wherever they are levied on invoices, are pre-disclosed on the menu, where it normally says that ‘service charges & government taxes as applicable are extras’. Whenever consumers order, it is implied that they are legally aware of that food service establishment’s disclosed commercial policies and offer of sale. Service tax is thereafter, levied on service charge which is remitted to department of revenue and adds to our country’s indirect tax collections. Once they are disclosed and thereafter accepted by the consumer, it is thus not an unfair consumer practice. FAITH has voiced concern that the ‘letter ‘ by Ministry of Consumer Affairs may create confusion in the minds of diners when they eat out. Additionally, it has the potential to create an unhealthy distrust towards food service establishments among those diners who may not be able to discern distinction between service charge & service tax. Furthermore, if service charges start getting disputed by consumers, it may create unwanted litigation hotel / restaurants & department of revenue, since service tax is levied on all service charges on invoices. All in all, there is scope for large scale litigation & a …