Category Archives: Agents

The Chinese female traveller

With age no barrier, Chinese women are spreading their wings and spending big on travel. They are now taking the driver’s seat in making travel decisions and seeking personalised experiences. We look at some of their travel behaviours and the segments that are taking a lead on this.   Women overtake men According to a 2024 Women’s Travel Consumer Insight Report released by the online travel agency Trip.com Group, average annual per capita travel expenditure for women exceeded that of men by nearly 8% in the past year. The report was based on the analysis of data recorded between Feb 20, 2023 and Feb 20, 2024. The spending power of Chinese women for travel is evident, with significant growth momentum seen in lower-tier markets.   Travelling for festivals Many women are booking flights to celebrate festivals in various parts of the world for that immersive cultural experience and to soak in the local folk customs and festival atmosphere. For example, they are travelling to Nepal for Holi festival, also known as the festival of colors, and Chiangmai in Thailand to join a lantern celebration. This new wave of Chinese women travellers are now travelling to a dozen destinations at home and abroad every year on an average.   Non-business travel They also travel for non-business reasons. The report said that middle-aged women born in the 1970s and 1980s accounted for 62.2% of the female travelers and were by far the main force when it comes to consumption, the report showed. Young women born in the 1990s and 2000s accounted for 28.5% of tourism spending, indicating their emerging potential as consumers. While the older generation born in the 1950s and 1960s …

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India, the world’s 5th largest economy is at a major inflection point: Melissa Ow, CEO, Singapore Tourism Board

India, the world’s fifth-largest economy, is at a major inflection point, says Melissa Ow, CEO, Singapore Tourism Board. “We announced two major initiatives – Partnering with MakeMyTrip and with PhonePe. As Singapore’s 5th largest market, with more than a million visitors in 2023, the Singapore Tourism Board is optimistic about India’s growth potential,” she said citing a McKinsey report that said Indians made 13 million outbound trips in 2022, which could rise to 40 million in 2030, and 80 million in 2040.

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IHG announces opening of 135-key Holiday Inn Express Bangalore

IHG has added yet another Holiday Inn Express hotel to it Karnataka portfolio with the opening of Holiday Inn Express Bengaluru Bommasandra. The hotel is located along the national highway with easy access to major corporate hubs, Electronic City – Jigani – Bommasandra Industrial Area. Being the only international branded hotel in the vicinity, Holiday Inn Express Bengaluru Bommasandra will drive increased footfalls from corporate segments. Top Companies such as Infosys, TCS, Wipro, Tech Mahindra, HP, Siemens Biocon, SKF, HCL and many more are located within 7 Km radius. The hotel is 25kms from the city center and is 20kms away from the bustling MG Road. Designed to deliver memorable experiences through its warm and welcoming service, and contemporary design, Holiday Inn Express Bengaluru Bommasandra is the perfect destination for guests with diverse needs to enjoy a world-class hospitality experience that the brand is known for. The hotel is actively committed to responsible tourism and deploys the use of the IHG Green Engage System, an innovative online platform that provides means to measure and manage impact on the environment.

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MakeMyTrip expands operations to 150 countries, all set to adhere to multiple international compliances

MakeMyTrip expands its operations to over 150 countries including major travel markets like the UK, Germany, Japan, Italy, and France. The travel platform is all set to adhere to multiple international compliances, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

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Apps that can help travel agents streamline operations, improve customer service

Travel agents can benefit from a variety of apps to streamline their workflow, enhance customer service, and stay organised. Here are some helpful apps that can help travel agents streamline their operations, improve customer service, and provide a seamless booking experience for clients. By leveraging the right tools, travel agents can enhance their productivity and deliver exceptional service to their clients.     Sabre Red Mobile Workspace The Sabre Red Mobile Workspace app allows agents to access the Sabre GDS system from their mobile devices, enabling them to book flights, hotels, car rentals, and other travel services on the go. Agents can access real-time information regarding flights, accommodations, car rentals, and other travel-related services. allows agents to manage their clients’ itineraries efficiently. They can make changes, updates, or additions to the itinerary in real-time.   TripIt for Teams While TripIt for Teams is primarily designed for businesses and organizations to manage their travel plans internally, travel agents can also leverage its features to serve their clients better. It is a collaborative itinerary management tool that can allow travel agents to create and share detailed itineraries with their clients, track bookings, and provide real-time updates on travel plans. Travel agents can utilize TripIt’s real-time updates and alerts feature to stay informed about any changes or disruptions to their clients’ travel plans.   CheckMyTrip Amadeus’ CheckMyTrip app allows agents to access their clients’ travel itineraries, check flight statuses, and receive real-time notifications about any changes or disruptions to their travel plans. It is available across multiple platforms, including web, mobile, and tablet devices. It integrates seamlessly with booking systems and travel providers, allowing agents to import and manage bookings easily.   Expensify …

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FCM Meetings & Events India see more than a 30% increase in requests for incentive trips

Incentive trips are making a comeback, according to FCM Meetings & Events India, which sees more than a 30% increase in requests for incentive trips. Manpreet Bindra, FCM Meetings & Events Leader, Asia, says, “The most popular destinations in Asia are Bangkok and Pattaya in tandem, Singapore, Ho Chi Minh, Kuala Lumpur, and Colombo although Hong Kong and Macau are starting to gain traction again due to the increased air seat capacity as well as tourism marketing initiatives.”

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Accor signs agreement for a new Sofitel hotel in India: Sofitel Jaipur Jawahar Circle

Accor is proud to announce the signing of a partnership agreement with EBU Estate Developers Private Limited for the development of a Sofitel hotel in India, the Sofitel Jaipur Jawahar Circle. This new-build luxury hotel is scheduled to open its doors in 2028 and promises to redefine hospitality in the vibrant city of Jaipur. Strategically located at Jaipur’s Jawahar Circle, the hotel will feature 275 exquisitely designed and spacious rooms, each offering the utmost comfort for guests. Joining Sofitel, the only French luxury hotel brand with a truly international footprint, the hotel will be a great addition to support Jaipur’s tourism expansion, bringing French joie de vivre and gastronomy, with four distinct restaurants and bars. Furthermore, the hotel will offer over 5,000 square meters of state-of-the-art meeting and banquet venues, providing the perfect setting for exquisite weddings, grand events and outstanding gatherings. Jaipur, known as the Pink City, is a jewel in India’s tourism crown, attracting domestic and international tourists alike. As part of the renowned Golden Triangle tourist itinerary, which also includes the cities of Agra and Delhi, Jaipur offers a rich tapestry of culture, history, and architectural wonders. “We are delighted to partner with EBU Estate Developers Private Limited to bring the Sofitel brand to Jaipur and to celebrate a new chapter in our journey in India. Accor’s offering is uniquely positioned to harness the power of Indian travelers and this new signing is a great illustration of our commitment to bring meaningful experiences, today with the well-known Sofitel’s French art de vivre. With our unparalleled portfolio of brands, Accor plans to open30 new properties in the country in the next 3 to 5 years and will continue …

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Goa Tourism promotes regenerative tourism with special focus on spiritual and hinterland tourism at GITM 2024

With an aim to promote local sellers, the 4th edition of Goa International Travel Mart is all set to commence on 3-4 April at Shyama Prasad Mukherjee Indoor Stadium in Goa. It will also be held virtually from 3-9 April. Suneel Anchipaka, Director Tourism, Goa said, “GITM 2024 aims to redefine Goa’s tourism landscape by focusing on regenerative, spiritual, and hinterland tourism, setting new standards for sustainability and inclusivity. Over 250 national and int’l buyers are part of this year’s event.”

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Learn about visitor visas for New Zealand by attending their upcoming webinar on April 4 at 10am

Tourism New Zealand will conduct an exclusive training sessions for the travel trade on visitor visas led by Immigration New Zealand live on Thursday, April 4 from 10am – 11am. Attendees can gain valuable insights and updates on visa procedures and regulations for the destination. For more information, write to jaspreet.kaur@ddppl.com or 9650196532 to register.

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