Tag Archives: TAFI

In anticipation of border reopening, Tourism Malaysia India Offices (Delhi, Chennai and Mumbai) are engaging with TAAI, TAFI as well as tour operators and other travel agents to come up with key initiatives, strategies and activities to once again woo Indian tourists to Malaysia, as well as update partners on Malaysia’s products.

Continuing with its chapter elections, the Travel Agents Federation Of India (TAFI) Gujarat Chapter has announced its new team for the term 2021 – 2023. Manish Sharma has been elected as the Chairman, Ankit Bajaj as the Secretary and Sohel Kadri as the Treasurer. The new team came onboard unopposed and was announced at an event in Gandhinagar on January 12, 2021. Jigar Dudakiya was the immediate past Chairman for the chapter.

The Travel Agents Federation of India (TAFI) Western India Chapter has announced that its current team has returned to office unopposed. Jitul Mehta is the Chapter Chairman, Burjis Mehta as the Secretary, and Jay Kantawala as the Treasurer. The team will take over office for the two-year term starting January 2021. Jitul Mehta says, “The work that we started in our previous term will continue with more vigour and determination now with a focus on getting the industry back on its feet.”

TAFI is preparing to hold its elections in January 2021. Pradip Lulla, Acting President & VP, TAFI, says, “We will first hold all our chapter elections followed by our national elections around mid-January. While chapter elections could be held physically, the national committee election could either be virtual or through postal ballot.”

Sharing an update on the association’s elections, Pradip Lulla, Acting President & VP, TAFI, says, “We have just concluded all our Chapter and National AGMs. We are now looking to have our national elections early next year. We are still working on the modalities of it and looking at either doing a postal ballot or conducting it virtually using a software.”

In a tweet directed at some of the Indian airlines as well as MoCA and the DGCA, TAFI said that it is the duty of MoCA and DGCA India under the leadership of Hardeep S Puri to ensure that the Supreme Court orders for refund of tickets are followed by all airlines. This would amount to contempt of court if not followed. We request the DGCAIndia and MoCA to intervene to ensure rightful credit.

The Travel Agents Federation of INDIA (Gujarat Chapter) recently organised a four-day FAM trip within Gujarat to Saputara and Tent city 1, Kevadia. Led by Chapter Chairman, Jigar Dudakiya, the team undertook this educational tour sponsored by Gujarat Tourism. Keeping the health safety in mind, the TAFI team gave suggestions and precautionary measures which every members had to follow during the tour. They also distributed Covid kits to delegates that included steam machine with Genvol inhalant capsules, thermometer, sanitizer, and masks.

The Supreme Court has pronounced the verdict on the airline refund case that was led by Pravasi Legal Cell. It has accepted DGCA’s recommendations on airfare refund and travel agents will get a full refund for tickets booked by them, and not directly to the passengers. The full refund scheme formulated by the DGCA has been approved by the Supreme Court. Both, the Indian Tour Operators Association of India (IATO) and Travel Agents Federation of India (TAFI) had filed a writ petition in court for this. Sharing this happy development, Pradip Lulla, Acting President and Vice President, TAFI, says, “We are very happy with the verdict. The tickets purchased through travel agents will be refunded back to agents and coupons of passengers will be made through travel agents.” The judgement copy stated, ‘…the action on the part of airlines operating domestic as well as international flights in India, in refusing to refund the full amount collected for tickets to travel during the period of ban on air travel, as illegal and arbitrary…’ It adds, ‘It is the case of the petitioner that where the tickets are booked by travel agents from their account, refund should be made in the same manner and channel though which payments for tickets have been received by the airlines.’

TAFI has requested the GST Council and the Finance Ministry to review the refund of GST on air ticket refunds, and extend the date applicable for refund GST till March 31, 2021 due to the delay in total refunds by airlines. It said that as per rule, if tickets are not refunded till September 30, 2020, then GST will not be refunded and customers will end up losing 5% in the economy class ticket and 12% in business class of the ticket value. TAFI has also filed a case in Supreme Court for airline refunds and the next hearing is on September 23.

The Travel Agents Federation of India (TAFI), along with its Managing Committee, has decided to reduce its annual subscription for its agents by 25 per cent across the board in view of the current situation. Pradip Lulla, President, TAFI, says, “We realise that there isn’t much business for the trade right now. Keeping this in mind we decided to reduce our fee.” The association is looking to conduct its virtual convention in November and will shortly finalise the details.