Tag Archives: CII

India’s business travel segment is booming, with the MICE market projected to double from $49.4 billion in 2024 to over $100 billion by 2030, according to CII. The rise of bleisure travel and demand from younger professionals for curated, experience-rich itineraries blending work and leisure are key drivers of this growth.

CII, EHL and ITC Hotels launched Industry–Academia Connect 2025 from New Delhi—a flagship multi-city initiative designed to spark nationwide dialogue and action toward a future-ready education ecosystem. Designed as a high-engagement, nine-city series, this initiative will bring together leading corporations and academic institutions to co-create an ecosystem of innovation and workforce readiness. The initiative is aligned with the vision of the National Education Policy (NEP) 2025 and will cover cities including Delhi, Agra, Jaipur, Ahmedabad, Mumbai, Kolkata, Bengaluru, Chennai, and Hyderabad. The Delhi leg of the series brought together a distinguished cohort of principals, career counsellors, and institutional heads from across the capital region, with over 70 leaders from industry and academia. The event saw educators from varied institutions in attendance. The educators were joined by senior representatives from industry across sectors like IT, Hospitality, Animation, Healthcare, BFSI and Gaming, building a confluence of thought leadership across the education and industry spectrum. The engagement featured high-impact panel discussions, sectoral insights, and a strong emphasis on aligning curriculum frameworks with dynamic industry demands. The opening session was headlined by Sougata Roy Choudhury, Executive Director, CII, who set the tone by highlighting the urgency of building a future-ready workforce through integrated, industry-informed learning models. He was joined on the panel by Praveen Roy, Advisor to CII; Nilesh Mitra, Vice President – Talent Management at ITC Hotels; Aman Aditya Sachdev, Non-Executive Director, EHL, Rohit Shenoy, Global Head of Talent Development at DXC Technology, Dr. Partha Bose MD, DTCD, FISD, FBPI, MBA, Senior Pulmonologist, Healthcare Skilling Specialist; and Anish Dhiman, Programme Head at CII Institute of Hospitality (CIIIH). Nilesh Mitra, Vice President, Talent Management, ITC Hotels, said, “For hospitality and service-driven sectors, skills are …

Ahead of the Union Budget-2025-26, CII has urged the govt to launch a national and international multi-channel marketing campaign, Incredible India 3.0, to showcase India’s diverse tourist attractions. Brand ambassadors in select countries and setting up special desks in Indian embassies abroad would further promote India Tourism, it said. Tourist safety is crucial for tourism promotion, thus, “Mission Suraksha”, with dedicated tourist police and round-the-clock security at major destinations, should be launched to ensure tourists’ safety and trust.

Sharing his expectations from the Union Budget 2025 for the hospitality sector, Vishal Kamat, Chairman, CII Maharashtra Chapter, said, “Our hopes for the Union Budget 2025 revolve around meaningful policy reforms and strategic incentives to stimulate growth. While we applaud the government’s hefty investments in infrastructure, the hospitality sector needs more than just highways and airports.”

The Ministry of Tourism (MOT) held a virtual conference with the tourism and hospitality sector associations of the industry recently, which was led by Yogendra Tripathi, Secretary Tourism, MOT, along with senior officials of the Ministry. The Associations represented through remote conferencing were FAITH, CII, FICCI, PHDCCI and IMAI. The industry put forth a number of ideas and suggestions for tiding over the crisis created by COVID-19 in the sector of tourism and hospitality. The Ministry on its part shared the concerns and assured the associations that the government is very much with them in this grim hour and that they would work towards the suggestions put forth. There would be a lot of thrust on promoting domestic tourism was a common takeaway. MOT is using its social handles to create awareness of the need to stay at home safe in the period of lockdown and prepare to travel once the world opens up. In the meantime, the course modules of the Institutes of Hotel Management are being held online and faculty and students are using technology to remain abreast with their course curriculum.

Addressing concerns from member agencies regarding refunds/credits from airlines/ IATA due to the impact of Covid2019 as customers are demanding refunds from travel agents, TAAI has said, “With reference to the unilateral decision of the airlines to give credit notes and no cash refunds, we have made it very clear to all concerned that, cash refunds are required due to the global pandemic situation. It is the right of the passenger to get back his amount paid in stipulated time. Cancellation charges shall not be borne by the traveller due to the cancellation of flights/ lockdown situations/ banning of flights by government of India as well as of other countries, etc.” In an official statement by TAAI to its members, it was written, “We are in daily communications with the Indian Prime Minister’s office(PMO), Ministry of Civil Aviation (MoCA), Director General of Civil Aviation (DGCA), Ministry of Tourism (MOT), Ministry of Finance (MoF), Ministry of Commerce and Industry (MoCI), Niti Aayog, IATA Global Head Quarters, IATA-India, all airlines individually including Low Cost airlines in India. We are working in support with, all associations of travel, tourism & hospitality trade under UFTAA, FAITH, CII and other leading trade bodies. Our concerns have been voiced not only in our communications but also in mainline media being TV channels & newspapers, trade media as well as social media.” The TAAI team urged its members to be patient, claiming that the as Govt. of India, is prioritising the requests of citizens, industries, trade, travellers, etc. and are actioning to the best of their abilities, with timelines. “Their main objective right now is to ensure the health safety of all persons and providing proper medical …

Amitabh Kant, CEO, Niti Aayog in New Delhi has said that tourism is one of the most pampered sectors by the government. He also said that if India has to become a $5 trillion economy by 2025, the tourism sector can be the biggest driver of India’s growth and jobs generations. Sharing his views during the CII Annual Tourism Summit, he said, “ The government has taken right policy decisions as far as promoting tourism is concerned. We have done every possible thing in that direction. The tourism sector has got such a pampered treatment by the government whether it be for a reduction of GST on hotel accommodation tariffs or the reforms in the e-Visa regime. No other sector in the country has received such progressive reforms by the government.” He also said that if growth has to take place with jobs, which India requires, tourism has to be the key sector to drive both growth and jobs. “Tourism has immense multiplier impact in the economy but its impact as far as direct and indirect job creation is concerned, is truly formidable. Therefore, if there’s one sector which greatly creates jobs, it is the tourism sector and that’s what India needs, growth with jobs,” he said. He further said, “But, I am also a believer that tourism is essentially a private sector with stakeholders such as tour operators, tour guide, transport operator, hotels, airlines involved. Therefore, if tourism in India has to grow, the private sector in tourism will have to be the key driver of growth. The government at best can be the catalyst. Secondly, it’s not the numbers of tourist which is critical, I believe that unit …

Over 80 per cent CEOs from leading hospitality firms in India believe that the sector will see robust growth in the coming years, according to a latest report titled ‘Hospitality insights from the Indian CEO’s desk’ by Confederation of Indian Industry (CII) and PWC. Eighty-three per cent CEOs believe that revenues from business travellers will grow significantly over the next few years. Although MiCE has not been a significant contributor to the Indian hospitality sector so far, this trend is likely to change with better planning as well as improved infrastructure. On the other hand, few CEOs believe that leisure travel will keep pace with growth seen in business travel and MiCE.

Revenues from business travellers will grow significantly over the next few years, according to a CII-PwC report. Although MiCE has not been a significant contributor to the Indian hospitality sector so far, this trend is likely to change with better planning as well as improved infrastructure. On the other hand, few CEOs believe that leisure travel will keep pace with growth seen in business travel and MiCE. A large section of leisure travellers continue to perceive hotels as a luxury.

Underway from January 15 in Prayagraj, Kumbh Mela is expected to generate a revenue of Rs 1.2 lakh crore for Uttar Pradesh, says a Confederation of Indian Industry (CII) report. Although the Kumbh Mela is spiritual and religious in nature, the economic activities associated with it generate employment for over six lakh workers across various sectors, CII said. The Uttar Pradesh government has allocated Rs 4,200 crore for the 50-day Kumbh Mela this time, thrice the budget of the Maha Kumbh in 2013. The hospitality sector aims at employing 2,50,000 people, airlines and airports around 1,50,000 and tour operators around 45,000. The employment numbers in eco-tourism and medical tourism are being estimated at 85,000, says a CII study. Apart from this, there will be around 55,000 new jobs in the unorganised sector comprising tour guides, taxi drivers, interpreters, volunteers, etc. This will lead to increase in income levels for government agencies and individual traders. Kumbh attracts foreign tourists from countries like Australia, the UK, Canada, Malaysia, Singapore, South Africa, New Zealand, Mauritius, Zimbabwe and Sri Lanka. The ‘mela’ is expected to generate a revenue of Rs 1.2 lakh crore for Uttar Pradesh, while neighbouring states like Rajasthan, Uttarakhand, Punjab and Himachal Pradesh will also benefit from the enhanced revenue generation with many national and foreign tourists expected to explore other destinations. Rajesh Agarwal, state Finance Minister, said, “The UP government has allocated Rs 4,200 crore for 2019 Kumbh Mela. The previous state government had spent around Rs 1,300 crore for the Maha Kumbh, which was held in 2013.” Source: PTI