Tag Archives: Nikhil Sharma

Highlighting the brand’s tech-forward strategy, Nikhil Sharma, MD & COO South Asia, Radisson Hotel Group, said, “Seamless digital check-in/check-out, self-service kiosks, and AI virtual assistants enhance guest experiences while freeing staff for personalised interactions. Backend AI optimises pricing, talent acquisition, and marketing campaigns, ensuring exceptional guest experiences and driving strong business outcomes.”

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