‘Some hotels in Turkey & Azerbaijan not offering refunds, but DMC partners extremely cooperative’: Amit Thadani

Speaking about handling cancellations to Turkiye and Azerbaijan, Amit Thadani, Director of NiknAmiTravels, says, “We are working closely with airlines to secure full refunds where applicable and offering clients alternative travel options, ensuring minimal disruption to their plans. While our DMC partners on the ground have been extremely cooperative and supportive, challenges remain—particularly with some hotels not offering refunds for non-refundable bookings. We are addressing these complexities with our clients proactively and empathetically.”