Hyatt Place Gurgaon Appoints Neha Kapoor as General Manager

Hyatt Place Gurgaon, an upscale business hotel in the heart of Gurgaon is pleased to announce Neha Kapoor as its new General Manager. Neha has more than 21 years of varied expertise in the hospitality sector, and her addition furthers the hotel’s dedication to providing exceptional guest experiences and operational excellence. Her strategic insight and people-centric ideals will drive the hotel’s ongoing expansion and improve its standing in the competitive Gurgaon market.

Neha Kapoor began her career with the Grand Hyatt Mumbai’s pre-opening team and has subsequently held significant Sales & Marketing positions with top hospitality brands including JW Marriott Mumbai, Sofitel Mumbai BKC, and Shangri-La Mumbai. Her path with Hyatt has been exceptional, beginning as Director of Sales at Park Hyatt Hyderabad and progressing to senior positions at Hyatt Regency Pune and Hyatt Place Hyderabad Banjara Hills. She progressed through hotel operations, eventually becoming Assistant General Manager for Hyatt Place Hyderabad Banjara Hills.

Neha’s first General Manager role was with Hyatt Place Vadodara, where she led the hotel to important milestones in guest satisfaction, revenue growth, and operational excellence.

We are thrilled to welcome her to lead Hyatt Place Gurgaon effective 19^th June 2025. Her enthusiasm for providing excellent guest experiences, paired with her commitment to team wellness and operational performance, is ideally aligned with our brand’s vision. We are certain that her leadership will solidify Hyatt Place Gurgaon’s status as a top choice for both business and leisure travellers.

Neha defines herself as self-motivated, versatile, and committed. Her slogan for leadership is: “Support colleagues in their wellbeing journey, lead with integrity, and be empathetic to guests, shareholders, and the community.” Outside of work, she enjoys meeting new people, spending time with family, and exploring new places.

This appointment demonstrates Hyatt’s continuous commitment to developing internal talent in leadership roles and cultivating an environment of quality, empathy, and growth across its expanding portfolio.