Category Archives: Agents

Scentzania, an experiential retail brand, is making its India debut with a bold ambition: to redefine how the country experiences self-expression through scent. Born from Singapore’s globally acclaimed Scentopia, the brand blends technology, storytelling, and creativity to offer a fragrance experience that is personal, interactive, and unforgettable. “We didn’t set out to sell perfumes. We set out to create a space where people could explore who they are — through scent,” said Prachi Saini Garg, Founder and Managing Director of Scentopia. “As we bring our experiential concept to India, our aim is to engage deeply with consumers and capture up to 10% of the country’s perfume market over the next two years — by offering something far more personal than traditional retail.” Voted TripAdvisor’s Best of the Best in 2024 and featured as a Mastercard Priceless Experience, this immersive fragrance journey has become a flagship attraction on Sentosa Island, delighting tourists, corporate groups, and couples alike. Visitors don’t just shop — they embark on a playful, creative journey to craft a scent that is truly their own, surrounded by interactive zones inspired by Singapore’s native orchids and guided by intelligent digital avatars. With over SGD $2 million in revenue last year and thousands of five-star reviews, the experience has proven that fragrance creation can be as emotionally fulfilling as it is innovative. As Scentzania makes its India debut, the brand plans to launch six flagship studios across major metros including Mumbai, New Delhi, Bengaluru, and Hyderabad in the first phase. Over the next three to five years, Scentzania aims to establish over 50 franchise outlets and Scentzania-Lite experiential centers across key cities and emerging towns, supported by a centralized warehouse …

In its continued efforts to position Rajasthan as a premier global destination, the Department of Tourism, Government of Rajasthan, in collaboration with the Federation of Hospitality and Tourism of Rajasthan (FHTR), is making an exclusive and vibrant appearance at the prestigious “Colors of the World Fair” being held from 18 April to 20 April, 2025, in Istanbul, Turkey. The Rajasthan Pavilion is an immersive celebration of the State’s rich cultural heritage, tourism potential and warm hospitality. On day one, the Pavilion witnessed a grand opening ceremony and quickly became a hub of activity and attraction. Visitors were welcomed by senior officials from the Department of Tourism, along with the Presidents of FHTR and Hotel and Restaurant Association of Rajasthan (HRAR), and prominent members of Indian Heritage Hotels Association (IHHA) and Rajasthan Association of Tour Operators (RATO). The delegation also includes renowned hoteliers, travel agents, destination management companies, event professionals, folk artists, and culinary experts. It is to be noted that Rajasthan’s presence stood out with vibrant traditional attire, including saris and turbans, soulful folk music, live culinary experiences, and engaging cultural activities and giveaways. The Pavilion received an overwhelming response from international guests, who were particularly enchanted by the live music performances and the unique opportunity to sample Rajasthani culture firsthand. President of FHTR, Kuldeep Singh Chandela delivered a heartfelt welcome address, setting the tone for Rajasthan’s participation. He, along with Joint Director, Department of Tourism, Government of Rajasthan, Dr. Punita Singh, also joined an insightful panel discussion on the future of global tourism, engaging with high-ranking tourism officials from across the world. The fair has also highlighted the tremendous tourism potential between Turkiye and Rajasthan, with cultural similarities and …

Ved Khanna, President, ADTOI, expresses confidence in Kashmir’s resilience as a destination. Acknowledging the immediate fallout with a spike in cancellations, he says, “My members in Kashmir have informed me their original bookings stand with people still showing interest in travelling to Kashmir, especially for the Amarnath Yatra in July. We have seen such situations before and Kashmir has always bounced back.”

Speaking of today’s traveller, Anil Parashar, Chief Executive Officer, InterGlobe Technology Quotient, says, “To my mind, 2025 will be where the customer wants to have the least number of touch points with a one-point contact. Today’s traveller is driven by experiences, and he is going to use a lot of AI. He will use the benefits of the content which is available either through GDS or through direct sales. It’s going to be a new world, and the customer is looking for all solutions under one point.”  

H.E. Saood Abdulaziz Al Hosani, Undersecretary of DCT Abu Dhabi, said, “Our strategic approach to elevating Abu Dhabi as a cultural and tourism destination is delivering tangible results. Sustained investment into data-led destination marketing, diversified programming, a culture-first ethos and ever-improving visitor experience touchpoints have driven robust growth in Q1 2025, building on a strong 2024. As we showcase the offerings of our emirate, we are focused on strengthening our key partnerships, expanding our global reach, and accelerating progress towards our long-term tourism goals—all while ensuring that Abu Dhabi’s unique cultural identity remains at the heart of everything we offer.”

The Federation of Hotel & Restaurant Associations of India (FHRAI), in collaboration with the FHRAI Institute of Hospitality Management (FHRAI-IHM) and with the support of the Ministry of Ayush, Government of India, hosted Harit Yoga – A Signature Event as part of the International Day of Yoga 2025 celebrations. The event took place at the FHRAI-IHM campus in Greater Noida. Bringing together students, hospitality professionals, and wellness advocates, the event celebrated yoga as a powerful tool for harmony, peace, and environmental consciousness. The session was led by expert trainers from Mokshayatan Yog Sansthan, Noida, including Yogacharya Mukta Sharma and Yogacharya Divya Sharma, with support from Yogi Vaibhav, Yogi Rahul, Yogini Nikki, and Yogini Kavita. As part of the celebration, saplings were distributed to participants by Shri S C Suneja and Dr Narendra Kumar, symbolising a collective commitment to environmental stewardship. This act of tree planting underscored the event’s theme and served as a tangible reminder of the connection between personal well-being and ecological health. The gathering commenced with the Common Yoga Protocol and was followed by a series of curated yoga practices, breathing exercises, and guided meditation. Each session aimed to highlight yoga not just as a physical discipline but as a holistic way of life that cultivates mindfulness, balance, and a deeper connection with nature. This year’s theme, “Harit Yoga: Embrace Nature, Embrace Peace,” placed a special emphasis on sustainable living and the role of yoga in nurturing both personal and planetary well-being. Conversations on green practices and lifestyle choices were woven into the programme, encouraging participants to make conscious decisions that align with wellness and ecological balance. Jaison Chacko, Secretary General, FHRAI said, “Yoga is not just about postures or routines. …

Vietnam Airlines, the national carrier of Vietnam, proudly marked a new milestone today with the successful launch of its upgraded wide-body operations on the Mumbai-Hanoi route. The airline will now operate four weekly flights using the state-of-the-art Boeing 787 Dreamliner and Airbus A350 aircraft, offering passengers a superior travel experience with enhanced comfort, cutting-edge technology, and greater capacity. The inaugural wide-body flight departed from Chhatrapati Shivaji Maharaj International Airport (CSMIA), Mumbai, amidst much fanfare, featuring a ceremonial cake-cutting ceremony and a warm welcome for passengers. Dignitaries, airport officials, and representatives from Vietnam Airlines and its India GSA, Aeroprime Group, were present to celebrate the occasion. Speaking at the launch event, Nguyen Trung Hieu, Country Manager India at Vietnam Airlines, said, “We are thrilled to begin this exciting new chapter in our India operations. Upgrading to wide-body aircraft on the Mumbai-Hanoi route underscores our dedication to delivering unparalleled comfort and convenience to Indian travelers. We look forward to welcoming more passengers onboard and strengthening the vital air bridge between India and Vietnam.” This upgrade is a strong testament to Vietnam Airlines’ growing commitment to the Indian market, providing travelers with best-in-class amenities such as spacious full-flat beds in business class, in-flight entertainment across all classes, gourmet meal options including specially curated Indian cuisine, and world-class Vietnamese hospitality. Adding to this, Abhishek Goyal, CEO & Executive Director of Aeroprime Group, commented, “Vietnam has rapidly emerged as a preferred destination for Indian travelers, and with this upgrade, Vietnam Airlines is perfectly positioned to meet the growing demand, enhancing connectivity between India and Vietnam and setting a new benchmark for travel experience in this sector.” Vietnam Airlines currently operates 14 flights weekly from Delhi …

GRT Hotels & Resorts hosted a vibrant meet in the capital, bringing together key players from the fraternity for an evening of networking, knowledge sharing, and partnership building. The event witnessed participation from some of the most respected names in the industry, reinforcing GRT’s commitment to strengthening its travel trade relationships across the country. The gathering showcased GRT Hotels’ expanding portfolio and innovative experiences across South India, with special emphasis on its award-winning resorts and urban escapes. Guests were also given exclusive updates on new offerings, signature experiences, and the brand’s vision for the year ahead. Speaking on the occasion, Vikram Cotah, CEO, GRT Hotels & Resorts, said: “Our travel trade partners have been integral to our growth journey. Events like these allow us to reconnect, exchange ideas, and explore new possibilities together. At GRT Hotels & Resorts, we believe in creating not just stays but stories – and our partners help us take those stories far and wide.”

According to new research from MakeMyTrip, 69% Indian travellers expressed their willingness to choose destinations that actively promote responsible travel, with an emphasis on local sustainability initiatives. Deep Kalra, Founder & Chairman, MMT & Chairman, WTTCII, said, “The Market is ready, the challenge now is for the industry to provide the products and services that meet demand.”

Addressing global geopolitical tensions and climate change, PATA leadership predicted a future of regional travel dominance. With rising airfare costs and increasing environmental awareness, long-haul tourism may become less viable. Asia’s intra-regional strength, where 80% of arrivals come from neighboring countries, positions it well for this shift. “We must stop assuming tourism equals Western arrivals,” said Peter Semone, Chair, PATA. “Our biggest spenders may already be next door.”